Grady Receives 2013 Gage Award for Quality Improvement

Contact: Denise Simpson
(404) 616-6855 /


Grady Health System has received the 2013 Gage Award for Improving Quality from America’s Essential Hospitals for a heart failure program that reduced avoidable readmissions by nearly a third and emergency department visits by 37 percent.

Grady representatives received the honor in Hollywood, Fla., June 20, during a presentation at the 2013 Annual Conference of America’s Essential Hospitals, formerly the National Association of Public Hospitals and Health Systems.

The Gage Awards Program—named after Larry S. Gage, a prominent safety net advocate and the association’s founder—honors and shares the outstanding work of hospital and health system members of America’s Essential Hospitals. The Improving Quality category recognizes activities that have improved the quality of care delivered or reduced or eliminated events harmful to patients.

“This award recognizes that the activities implemented by our heart failure program have improved the care delivered to our patients from a clinical quality standpoint as well as a customer service perspective.  We plan to utilize this successful patient care model for the management of other chronic disease conditions in the future” said John Haupert, President and CEO of Grady Hospital.

Through a retrospective analysis, Grady found that, from November 2009 to October 2010, 14.2 percent of its patients were readmitted within 30 days. Of these patients, 70 percent were readmitted with worsening heart failure (HF), a prevalent issue and leading reason for hospitalization, particularly among the elderly. Grady established the HF Program, which serves as the centerpiece for improvement efforts for this patient population. A study of the first 300 patients treated in the HF Program showed that 53 percent more patients kept their post-discharge appointments, a 31 percent reduction in the 30-day readmission rate and a 37 percent reduction in emergency department visits.

“The Affordable Care Act has made better quality and value central to reform, and Grady’s heart failure program exemplifies how our hospitals can help the nation achieve these goals,” America’s Essential Hospitals President and CEO Bruce Siegel, MD, MPH, said.

About Grady Health System
Grady Health System is one of the largest public health systems in the United States. Grady consists of the 953-bed Grady Memorial Hospital, six neighborhood health centers, Crestview Health & Rehabilitation Center, and Children’s Healthcare of Atlanta at Hughes Spalding, which is operated as a Children’s affiliate.

With its nationally acclaimed Emergency Department and Burn Center, Grady has the premier level I trauma center in the region and serves as the 911 ambulance provider for the city of Atlanta. The state’s only Poison Center is housed at Grady as well.

The Marcus Stroke and Neuroscience Center, Grady Diabetes Center, Georgia Cancer Center for Excellence, Comprehensive Sickle Cell Center, and the Avon Breast Health Center are also notable components of the health system. Additionally, Grady’s Ponce de Leon Center was named one of the top three HIV/AIDS outpatient clinics in the country.
Other key services include Grady’s Regional Perinatal Center and its Neonatal Intensive Care Unit, the Primary Care Center, dedicated 60 Plus services for older adults, Teen Services, and the Rape Crisis Center. 

Nationally ranked in one specialty, in 2011 Grady was named one of Atlanta’s Best Hospitals by U.S. News & World Report. In 2012, Hospitals & Health Networks Magazine named Grady one of the country’s Most Wired health systems.