Grady Health System Wins Excellence in Patient Care Award

Contact: Maria Lewis
(404) 616-7084 / mlewis1@gmh.edu

Grady Health System has been chosen to receive an Excellence in Patient Care award given by outcomes firm Studer Group®. The organization will receive the award at Studer Group’s 12th annual What’s Right in Health Care® conference for their exemplary “Communication with doctors” results on the HCAHPS patient survey.

The Excellence in Patient Care awards are given to select organizations that are coached by Studer Group based on various categories. To be eligible for an award, an organization must demonstrate outstanding performance in patient care. Grady Health is being recognized for their “Communication with doctors” HCAHPS composite score for 3Q12-2Q13.

Studer Group’s What’s Right in Health Care® conference will take place Aug. 7-8, 2014, in Chicago, Illinois. For more than a decade, What’s Right in Health Care® has offered solutions to some of the most hard-hitting topics and concerns in healthcare today. Attendees customize their conference experience by choosing from 25 breakout sessions hosted by top-performing organizations who are achieving and sustaining results. For more information visit whatsrightinhealthcare.com

About Studer Group:   A recipient of the 2010 Malcolm Baldrige National Quality Award, Studer Group is an outcomes-based healthcare performance improvement firm that works with healthcare organizations in the United States, Canada, and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial results. Working together, we help to get the foundation right so organizations can build a sustainable culture that promotes accountability, fosters innovation, and consistently delivers a great patient experience and the best quality outcomes over time. To learn more about Studer Group, visit studergroup.com.

About Grady Health System:  Grady Health System is one of the largest safety net health systems in the United States. Grady consists of the 953-bed Grady Memorial Hospital, six neighborhood health centers, Crestview Health & Rehabilitation Center, and Children’s Healthcare of Atlanta at Hughes Spalding, which is operated as a Children’s affiliate.

With its nationally acclaimed emergency medical services, Grady has the premier level I trauma center in the Metro Atlanta region and serves as the 911 ambulance provider for the city of Atlanta. Grady’s American Burn Association/American College of Surgeons verified Burn Center is one of only two in the state. And the Marcus Stroke and Neuroscience Center is a Joint Commission designated Advanced Comprehensive Stroke Center.

Other key services include Georgia’s first Cancer Center for Excellence, The Avon Breast Health Center, the Georgia Comprehensive Sickle Cell Center, and the Ponce de Leon Center – one of the top three HIV/AIDS outpatient clinics in the country. Grady’s Regional Perinatal Center with its Neonatal Intensive Care Unit, the Primary Care Center and the Rape Crisis Center are also notable components of the health system. The state’s only Poison Center is housed at Grady as well.

 In 2012 and 2013, Hospitals & Health Networks Magazine named Grady one of the country’s Most Wired health systems. Grady’s Heart Failure Clinic received the 2013 Gage Award for Improving Quality from America’s Essential Hospitals.