GRADY HOSPITAL PATIENT INFORMATION
VISITING GRADY
Whether you are a patient or you are visiting one, a little upfront planning can make your visit go smoothly. Here is helpful information for your visit to Grady.
PATIENTS AND
VISITORS GUIDE
Here’s everything you need to prepare for your visit to Grady. You’ll find an appointment checklist as well as information on all amenities on and around the Grady campus.
Get Directions
We’ll help you find your way to and from Grady. Plus, you’ll find detailed information for navigating in and around the Grady campus once you’re here.
Visitor Information
Visiting a friend or loved one at Grady? Take a moment to review all the information and resources available to you. Planning in advance will make your trip to Grady easier and less stressful.
Visiting Hours
Grady Hospital visiting hours are from 8 a.m. – 8 p.m. daily for inpatients, outpatients, and those in our Emergency Room.
Parking Info
Find parking information for Grady Hospital and all Grady health facilities here.
Dining Options
Our dining options include Grady’s Hospital Cafeteria as well as additional food options on and around our campus.
Amenities
In addition to our dining options, you’ll find a gift shop and pharmacy located on the Grady campus.
Patient Resources
You have enough to think about as a patient. Grady makes it easy when prepping for your visit with all the information and resources you need as a patient.
MyChart Portal
Securely access your medical information all from the convenience of your tablet, smartphone, or computer.
Request Medical Records
You can contact Medical Records to request copies or a summary of your records.
Billing and Payments
Learn about insurance, ways to pay, and your financial responsibility including any deductibles, coinsurance, or co-payment at the time of service.
Pharmacy Info
Pratt Street Pharmacy is located inside Grady Hospital (GF200). Hours are Monday – Friday, 7 AM – 7 PM; Saturday, 9 AM – Noon. For more information, call (404) 616-1155.
Contact Grady
Have questions or concerns? Search the Grady hospital directory on the Contacts page for the right number to call for answers and information.
additional information
Cellphone use for video or photography is not allowed during your hospital stay or visit. Additionally, cellphone use is not allowed when you are in the exam room with your doctor or during procedures. Please be courteous of other patients and families while using your phone in public areas.
Goddard Chapel is open from 7:30 AM until 11 PM every day for prayer, worship, and quiet time. The chapel is located on the 1st floor. Chaplains are available 24 hours a day; seven days a week. Our Interfaith Prayer Room is located near the chapel and always available. For access, contact the chaplaincy office or ask staff to page the duty chaplain. Join us for weekly services Wednesdays at Noon or Sundays at 9:30 AM. For more information, call (404) 616-4270.
Grady’s lost and found office is located on the Lobby Level – Room GG015. The office is open Monday through Friday from 7 a.m. to 10:30 p.m.
Lori’s Gift Shop located in Grady’s Main Lobby is open to patients, staff, and visitors Monday through Friday from 7 a.m. – 8 p.m. and Saturday and Sunday from 10 a.m. – 8 p.m.
Patient Stories
Every patient’s story is unique
Hear firsthand how patients feel about their time at Grady.
Patient story
JB Collingsworth
God used Grady and the people there to save my life.
Watch Their Story
Patient story
Nicarus B
The entire Grady staff, they helped me. They definitely helped me out.
Watch Their Story
Patient story
Pancymay S
I can’t explain to you how great the nurses and the doctors were to me.
Watch Their Story
Patient story
Mansour T
Grady’s not about money. It’s not about the profit. It’s about the people.
Watch Their Story
Have questions?
Grady has answers.
We’re here to listen, support, and provide the information you need.
Grady Go! App
Your guide to anyplace Grady!
Grady GO! guides you through every step of your visit with real-time, door-to-door navigation. With this Grady app you can access MyChart, share feedback, and find nearby food and transit—all within easy reach. Download the Grady app today!
