Make an Appointment

Walk-in waits can be long. Call first for an appointment. If this is a medical emergency, call 911 or visit the closest emergency room. Please arrive 30 minutes prior to your scheduled appointment time. If you arrive after this time, you may be asked to reschedule.

Grady accepts private health insurance, Medicare, Medicaid and workers' compensation. Grady Health System accepts cash, check, traveler's check, money order, Discover, Visa, MasterCard and American Express for payment.

Depending on where you are making your appointment and whether you are a new or returning patient, there are slightly different steps you need to take.

New Patients

You want to make an appointment at a Primary Care Center

Call the center directly

You want to make an appointment at a Hospital Specialty Clinic

Obtain a written referral from your Grady doctor.
Wait 3 business days after you get your referral, and then call (404) 616-5800 to schedule your appointment.

You want to make an appointment for a radiology procedure

Obtain a written referral from your Grady doctor.
Wait 2 business days after you get your referral, and then call (404) 616-5800 to schedule your appointment.

Returning Patients

You want to change or cancel an appointment at a Primary Care Center

Call the center directly

You want to change or cancel an appointment at a Hospital Specialty Clinic

Call (404) 616-5800.

You want to change or cancel an appointment for a radiology procedure

Call (404) 616-5800 to cancel or reschedule your appointment.