Learn About Us

Since Grady first opened in 1892, we have continually reinvented ourselves to meet the region’s evolving medical needs.

In the 1890s, that meant providing the same quality of care for rich and poor, black and white. In the 1920s, it meant performing Georgia’s first open-heart surgery. In 2013, it meant creating the first neurological surgical suite within a dedicated stroke center to remove blood clots from the brains of stroke victims. Tomorrow, it will be something we can barely imagine.

You may know Grady as one of the nation’s best trauma centers. We save people who’ve been severely hurt in car accidents, industrial mishaps and other trauma incidents, 24/7. But there’s another side to us. The side that heals disease, cares for burns, corrects injuries, treats sniffles.

Our physicians, who are on the faculties of Emory and Morehouse medical schools, provide Grady patients with unparalleled care in specialties like cancer, urology, cardiology, neurology and chronic disease – as well as the more routine, like family medicine and senior care. And we provide this care at Grady Hospital and through 6 facilities inside and outside of the Perimeter.

Whatever the need, Grady fulfills it – even as we continue to raise the bar for medical care in the region. The world’s leading physicians come to Grady to practice here, teach here and save patients whose conditions are beyond the capabilities of other hospitals.

To continue setting the pace for medical care in the region, we’ve invested more than $350 million in the last six years to open new facilities, upgrade technology and launch state-of-the-art services.

But at Grady, we do more than save lives. We give our patients the chance to live them to the fullest.


Vision, Mission & Values


Grady Health System will become the leading public academic healthcare system in the US.

Vision
Grady Health System will become the leading public academic healthcare system in the United States.

Mission
Grady improves the health of the community by providing quality, comprehensive healthcare in a compassionate, culturally competent, ethical and fiscally responsible manner. Grady maintains its commitment to the underserved of Fulton and DeKalb counties, while also providing care for residents of metro Atlanta and Georgia. Grady leads through its clinical excellence, innovative research and progressive medical education and training.

Value

  • Excellence – Grady Health System strives for the highest quality in all that we do. The art and science of health require a commitment to lifelong learning and professionalism.
  • Customer Service – Grady Health System is motivated by a sincere concern for the well-being of all people and we will strive to serve everyone with dignity, respect and compassion.
  • Ethics – Grady Health System will maintain the highest ethical standards through its actions and decision.
  • Teamwork – Grady Health System cultivates an environment of communication, respect, trust and collaboration.
  • Commitment – Grady Health System is motivated by pride and dedication, determined to achieve goals of the organization and willing to give our best efforts at all times.

 Quality


Improving quality of care is important to the physicians and staff at Grady.

Sharing our performance data on a regular basis is our way of demonstrating this commitment. Regulatory and Accrediting organizations have selected a standard set of “indicators” for our quality report card.

The following are examples of some quality and safety programs at Grady Health System that are a direct result of the collaboration of the healthcare team – leadership, staff, volunteers, and patients:

  • Rapid Response Teams

    Rapid Response Teams act as a support system to our nurses and physicians when they have a concern about a patient’s condition. Our goal is to save lives through early interventions.

  • Fall Prevention Program

    This program helps identify all adult patients at risk of falling. Patients are assessed upon admission and daily for a patient’s length of stay at the hospital.

  • You Speak; We Listen Program

    Our patients are active members of their healthcare team. We have developed a program designed to encourage patients and their families to “speak up” concerning all aspects of their healthcare experience.

  • Hand Hygiene Campaign

    We comply with current World Health Organization (WHO) hand hygiene guidelines. Grady expects all healthcare providers including physicians, nurses, and staff to clean their hands before and after every patient contact. We encourage patient and family involvement in ensuring hand hygiene compliance.

  • Pressure Ulcer Prevention

    Our goal is to eliminate pressure ulcers by preventing skin breakdown. Grady has a skin safety program to evaluate and treat patients in order to reduce the incidence of pressure ulcers.


What we report

Our quality report cards are issued for specific conditions or procedures and compare the quality of our outcomes against the established standards for the treatment of the condition or performance of the procedure.

You may also view quality data reports for Grady Health System through these third-party sites:

Results posted on these sites reflect a rolling 12-month average and may not accurately convey progress toward achieving our quality objectives. For this reason, we have provided our most current quarterly performance. This data has been collected as part of our submission requirements but may not yet be displayed on the sites referenced above.


Patient Satisfaction

Patient satisfaction measures our patients and families perception of the quality of care provided during their stay or visit.

We currently measure ten areas:

  • The Admission Process
  • The Comfort and Cleanliness of your Room
  • The Quality and Service of your Meals
  • The Care provided by Nurses
  • Your Experience during Tests and Treatments
  • Our Accommodations for your Visitors and Family
  • The Care Provided by Physicians
  • The Discharge Process
  • Our Attention to your Personal Needs
  • Your Overall Assessment of your experience with us

Grady has been working with Press Ganey since 2006 to measure and improve our patients’ satisfaction. Press Ganey is a consulting company that provides surveying and reporting services to more than 7,000 healthcare facilities in the United States. This partnership allows us to compare our patient satisfaction metrics to those of other healthcare providers in our area and nationwide.


Patient Safety

Grady Health System strives to provide outstanding safety practices for our patients, their families, and our staff. We work closely with national and local regulatory agencies on all aspects of patient, medication, and environmental safety.

At Grady, education concerning these goals is ongoing and compliance is mandatory for all staff.

National Patient Safety Goals

  • NPSG 1: Improve the Accuracy of Patient Identification
  • NPSG 2: Improve the Effectiveness of Communication Among Caregivers
  • NPSG 3: Improve the Safety of Using Medications
  • NPSG 7: Reduce the Risk of Healthcare -Associated Infections
  • NPSG 8: Accurately and Completely Reconcile Medications Across the Continuum of Care
  • NPSG 9: Reduce the Risk of Patient Harm Resulting from Falls
  • NPSG 13: Encourage the active involvement of patients and their families in the patient’s own care as a Patient Safety Strategy
  • NSPG 15: The Organization Identifies Safety Risks Inherent in its Patient Population
  • Universal Protocol (NPSG)

History & Timeline

A Dream Realized

Grady Health System was the vision of Henry W. Grady, editor of the “Atlanta Constitution,” who worried about the lack of quality health care for Atlanta’s poor. On June 1, 1892 his extraordinary dream came true when the doors to Grady Hospital were officially opened. At that time, Grady Hospital had 110 beds and one operating room with an amphitheater for students and staff.

Grady Health System has grown considerably from its original three-story, 110-bed facility and now stands as one of the largest public health systems in the United States. Grady Health System today continues to maintain its strong commitment to the healthcare needs of the underserved while offering a full range of specialized medical services for all segments of the community.

Education Plays A Major Role

The hospital was located near Atlanta Medical College, which supervised patient care. In May 1915, the Atlanta Medical College became the Emory University School of Medicine. The medical school would train doctors at Grady and help with the growing number of patients at the hospital.

In 1978, a medical school was established at Morehouse College to assume up to half of the responsibility for patient care, medical education, and clinical research at Grady. The Morehouse School of Medicine remains committed to training doctors who will work in underserved communities and research diseases that disproportionately affect minorities and the poor.

Medical Innovations

In 1921, a Grady physician performed the first open-heart surgery in Georgia. In 1923 the world’s first and largest comprehensive cancer center, the Steiner Clinic, was established. It was a model for future cancer centers throughout the country.

In the 1940’s Grady received national recognition when Dr. Eugene Stead helped bring a cardiac catheterization lab to Grady, one of only three such labs in the world at that time.

The Modern Grady

In 1983, an ambitious renovation project created a sixteen-story building that continues to be the core of the current hospital. In the early 1990’s, Grady embarked on a $298 million renovation across the entire hospital.

Governance

In January 2008, a coalition of state and community leaders agreed to create the Grady Memorial Hospital Corporation, a nonprofit corporation charged with administering the hospital, and in March members of a new seventeen-member board were announced. In response to the board’s fund-raising campaign to raise $100 million for the hospital, the Robert W. Woodruff Foundation pledged $200 million over four years, and the medical insurance company Kaiser Permanente pledged $5 million.

Indigent & Charity Medical Care

Managing nearly 600,000 patient visits each year, the majority of Grady’s revenue is generated through Medicare and Medicaid reimbursement. Still, millions of dollars in indigent and charity care are provided each month – expensive care, and Grady must shoulder these costs. In 2010, Grady Health System provided more than $220 million in indigent and charity care (including non-reimbursed dollars) and nearly $164 million in 2009.

Community Wellness & Educational Outreach

Grady continually reaches out to the community, emphasizing wellness, prevention, and early detection. Free health-related screenings, seminars, community fairs, and educational conferences are offered throughout the year. The support groups and personal resource assistance that are an essential part of health and healing are provided for the community or uninsured individuals and their families at no charge.

Volunteerism

Close to 1,000 Team Grady volunteers work with philanthropic businesses and organizations, graciously extending a helping hand throughout the year for patients, family members and staff.
You can become part of Grady’s philanthropy and community work. Learn more about how you can volunteer.

Timeline
1892Hospital opened and named for Henry W. Grady, Managing Editor Atlanta Constitution

  • 100 beds and 18 employee; one operating room with an amphitheater for students and staff
  • Owned and operated by the city of Atlanta
1898Grady Hospital School for Nurses opens
1917Municipal Training School for Colored Nurses opens
1921Grady physician performs first open heart surgery performed in Georgia
1923Steiner Clinic established, world’s first and largest comprehensive Cancer Center
1941Georgia General Assembly approved creation of the Fulton-DeKalb Hospital Authority to operate the hospital
1940’sCardiac Catheterization lab opens, one of three in the world at the time
1954Construction of a new building with 27 floors, including 1,100 beds and 17 operating rooms
1964Nursing Schools merge
1970Georgia Poison Center opens
1982Renovation project created an additional 16-story building
1993Infection Disease Program begins treating HIV/AIDS at Ponce De Leon location.
2003Georgia Cancer Center for Excellence opens at Grady
2008Grady Memorial Hospital Corporation (GMHC) a non-profit corporation is created and charged with administering the health system
2010Marcus Stroke and Neuroscience Center opens at Grady
2011Marcus Trauma Center opens at Grady
 Grady is named one of Atlanta’s Top Ten Hospitals by U.S. News & World Report
2012Grady receives National Council for Community Behavioral Healthcare Reintegration Award
2013Grady Burn Center receives ABA verification
2014Cancer Center receives the 2013 Outstanding Achievement Award by the American College of Surgeons’ (ACS) Commission on Cancer (CoC)
2015Grady receives Georgia’s Partnership for Health and Accountability Quality and Patient Safety Award
 Grady obtains International Recognition as a Baby-Friendly Designated Facility
 Marcus Stroke and Neuroscience Center recertified as an Advanced Comprehensive Stroke Center by The Joint Commission
 100th anniversary of Grady’s partnership with the Emory School of Medicine
2016Hospitals & Health Networks “Most Wired” Hospital for the 5th year in a row
 Grady receives the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Achievement Award with Target: StrokeSM Honor Roll Elite Plus.

Newsroom

For annual reports and Grady Leadership BIOS please visit our Newsroom page.


Grants to Green

G2GSealLaunched in 2008, Grants to Green gives nonprofits the opportunity to renovate or build healthier work places that are energy and water efficient and environmentally efficient and provides environmentally focused knowledge and funding to strengthen nonprofits in the Atlanta region. The founding partners of Grants to Green are The Community Foundation for Greater Atlanta (www.cfgreateratlanta.org) providing expertise in grantmaking, and Southface (www.southface.org) providing expertise in energy efficiency.