Contact Us

Who to Call

To contact most Grady services, call (404) 616-1000.

If this is a medical emergency, please call 911 and ask to be taken to Grady.

If you have questions or concerns about your care, please speak with your nurse or nursing supervisor. If your issue is not resolved, contact our Patient & Family Experience Department at (404) 616-3500.

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Appointments

To make, change or cancel an appointment, call (404) 616-1000  or visit our Make an Appointment page

Billing or Insurance

For billing, insurance, or online bill pay issues or questions, call (404) 616-2991 or visit our Billing & Insurance page

Financial Assistance

If you need resources to pay for your care, call (404) 616-1000 to schedule an appointment to speak with a financial counselor or visit our Billing & Insurance page

Human Resources / Employment

Information on jobs at Grady or to contact Human Resources, call (404) 616-1900 or visit our Careers page

Media Inquiries

For media and marketing inquiries, please call (404) 616-4360

Medical Records

If you need medical records or copies of images, visit our Medical Records page or call (404) 616-4282

MyChart - Our Patient Portal

If you have questions about MyChart or have MyChart account questions or issues, visit our MyChart page or call (404) 616-5551

Nurse Advice

If you are a Grady patient and need help deciding if you should see a doctor, assistance is just a phone call away. Grady’s Advice Nurse Line is available 24 hours a day, seven days a week. We’re here for you, give us a call at (404) 616-0600.

Patient & Family Experience

If you have questions or concerns about your care, please speak with your nurse or nursing supervisor. If your issue is not resolved, contact the Patient & Family Experience Department at (404) 616-3500.

Prescription Refills

If you need a prescription refill, log in to MyChart and tap the Medications icon or call us at (404) 616-5500. You’ll need to have the medication bottle handy for the call. You’ll need the prescription number to request a refill.

 

Rape Crisis Center

Grady’s Rape Crisis Center offers services to survivors, support to family members, and educational programs to the community. Our crisis hotline is available 24/7 to provide information, support, and referrals. Please call (404) 616-4861 to connect with a crisis response team member.

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Speak to a Nurse

If you are a Grady patient and need help deciding if you should see a doctor, assistance is just a phone call away. Grady’s Advice Nurse Line is available 24 hours a day, seven days a week.  Staffed by specially trained registered nurses and on-call physicians, the Advice Nurse Line can help guide you during times of worry and uncertainty. We’re here for you, give us a call at (404) 616-0600.

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