Volunteer

Adult Volunteer Assessment

Before you begin, please review the Volunteer Manual to prepare for the assessment.

To begin the application process, complete the Volunteer Assessment (please pay special attention to the information about safety, infection control and confidentiality.) Upon successful completion of the assessment (you must score at least 80 percent), you will be provided a link to our volunteer application.

This assessment consists of five parts:

    I. Policies and Procedures
    II. Infection Control
    III. Safety Guidelines
    IV. Risk Management
    V. Mission and Values

Personal Information
* Name:
* Email Address:
* Birth Date:
I. Policies and Procedures
*1. Which of the following benefits are provided to you as a Grady Health System volunteer?
Complimentary parking in designated parking deck
Discount on most items in the hospital gift shops
Free flu shots
Meal vouchers for the hospital cafeteria
All of the above
*2. Denim can be worn while volunteering at Grady Health System.
True     False
*3. Scrubs may be worn while volunteering at Grady Health System.
True     False
*4. What is Health Insurance Portability and Accountability Act (HIPAA) designed to do?
Protect private health information (PHI) from prying eyes.
Provide stuffed animals to all patients.
Allow volunteers access to patients' personal information.
Protect volunteers from getting sick while volunteering in the hospital.
*5. You have agreed to abide by the Confidentiality Agreement. Which of the following is not included in this agreement?
You agree not to reveal the name or identity of a patient.
You agree not to photograph a patient.
You agree not to stay in a patient's room while a procedure is being performed.
You agree not to get on eye-level and speak directly to a patient.
*6. You should always respect a patient's privacy and never ask questions about an injury or illness, health history or family.
True     False
*7. If you have trouble communicating with a patient or family due to language barriers, you should ask a staff member to help you contact an interpreter.
True     False
*8. You should _________ rather than point patients and visitors to various areas in the hospital, as a way to show our customers how much we care.
Shove
Run
Escort
Tell
II. Infection Control
*9. The single most important activity to prevent transmission of infection is:
Not reporting to work until your temperature has been normal for 24 hours.
Using a tissue for sneezing and coughing.
Cleaning up your beverage and food areas when you eat.
Following correct hand-washing techniques.
*10. If exposed to an infectious disease, you should contact your supervisor.
True     False
*11. Wearing the same gloves to care for multiple patients is permitted as long as they are washed between patients.
True     False
*12. Hand washing is necessary even when gloves are worn.
True     False
*13. As a volunteer, you will be tested yearly with a tuberculosis (TB) skin test.
True     False
*14. Volunteer-related injuries should be reported to your supervisor:
Within 48 hours of injury
Immediately or as soon as possible after injury
Within one week of injury
All of the above
*15. The most correct statement about hand washing is:
Hand washing is optional when handling equipment soiled with body fluids.
Gloves take the place of a good hand washing.
Hand washing is the most important way to prevent transmission of infection and must be performed before and after all patient contact.
All of the above.
*16. If you develop any of the following, you should notify your placement supervisor immediately and not come in to volunteer: pink eye, influenza (flu), rash and fever, measles, mumps, chickenpox, shingles, hepatitis or tuberculosis.
True     False
*17. What should you do before entering a room with a contact precaution sign?
Wear the personal protective equipment required on the sign.
Wash or sanitize hands before and after leaving the room.
Check with the nurse before entering the room.
All of the above.
III. Safety Guidelines
*18. Latex balloons are authorized for use at Grady Health System.
True     False
*19. A Code Red means that a fire is suspected or detected.
True     False
*20. If a fire is suspected or detected, the following are the correct response procedures:
Extinguish, Alarm, Rescue, Contain.
Alarm, Rescue, Contain, Extinguish.
Rescue, Alarm, Contain, Extinguish.
*21. To extinguish a fire properly, one should pull the pin, aim the hose, squeeze the handle and spread from side to side. (It is referred to as PASS.)
True     False
*22. A Code Blue is a medical emergency.
True     False
IV. Risk Management
*23. An incident does not always involve an injury.
True     False
V. Mission and Values
*24. Grady's Mission is to improve the health of the community by providing quality, comprehensive healthcare in a compassionate, culturally competent, ethical and fiscally responsible manner. Grady maintains its commitment to the underserved of Fulton and DeKalb counties, while also providing care for residents of metro Atlanta and Georgia. Grady leads through its clinical excellence, innovative research and progressive medical education and training.
True     False
*25. Is this a shadowing program?
True     False